Billing Terms and Conditions

Accepted Payment Methods

Geenme currently accepts PayPal as the primary method of payment. Customers may complete their purchases securely using their PayPal account at checkout. We are continuously working to expand our payment options to provide even greater convenience to our customers.

Currency for Transactions

All transactions made through our store are processed in Malaysian Ringgit (MYR). Customers should be aware that if they are using international accounts or cards linked to PayPal, their bank or payment provider may apply additional fees or conversion rates outside our control.

Secure Payment

We place the utmost importance on protecting your payment information. All transactions processed on our website are safeguarded with SSL encryption, ensuring that your personal and financial details remain private, secure, and protected at all times.

Shipping Policy Overview

Orders are processed and delivered in accordance with our shipping standards. Handling times generally range between one to three business days, with deliveries completed within four to seven business days thereafter. Customers can expect an estimated delivery time of five to ten business days. For full details, please refer to our complete Shipping Policy

Return & Refund Policy Overview

Geenme accepts returns for both defective and non-defective products, provided that requests are made within 30 days of delivery. Refunds are processed within 10 business days of approval and are issued in MYR. Exchanges are also available subject to product condition and availability. For the full details of eligibility and procedures, please review our complete Return & Refund Policy

Privacy Policy Overview

We respect the privacy of our customers and take steps to safeguard all personal information. Data collected during checkout is used only for order fulfillment, customer service, and compliance purposes. We do not sell or misuse customer data. For a full explanation of how your data is collected, stored, and protected, please read our complete Privacy Policy

Google Merchant Center Compliance

Geenme is fully committed to complying with Google Merchant Center policies. All billing information, pricing, and checkout processes are presented with complete transparency to ensure accuracy and compliance with the highest e-commerce standards. Customers can shop with confidence knowing that their purchase experience adheres to these strict guidelines.

Need Help?

If you have any questions about our billing terms, payment processes, or policies, please do not hesitate to reach out to our support team.

Store Name: Geenme

Email: info@geenme.com

Address: 2, Jln Setia Dagang AH U13/AH, Setia Alam, 40170 Shah Alam, Selangor, Malaysia

Operating Hours: Monday to Friday: 9:00 AM to 17:00 PM (GMT+8)

Need assistance? Our support team is ready to help you with product information, returns, shipping, or anything else related to your shopping experience. Let us know how we can assist you. Feel free to reach out via email or visit us during our business hours. You can also use the contact form on our website, and we will respond within two business days.